Privacy Policy

This Privacy Policy explains what data we may collect from you and how we may use it. It applies to the services provided by LINCA through the Telix platform, which includes websites, applications, user interfaces, and access portals.

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1. Data we collect about you

 

1.1 Telix account data
We collect information about you when you create your account on Telix.
During the registration process, we ask you to create a login and password or use an authenticator such as Google or Apple, which share certain data with us (such as your full name, email address, location, etc.) when you agree to log in through them.

 

1.2 Browsing data
Data collected from your access to the services may include:

• Your geolocation

• Your IP address

• Device information (such as device ID, advertising ID, operating system name and type)

• Connection details

• Browser type

• Pages and content accessed on our services

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2. How we use your data

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We use your Telix account data and browsing data from the moment you first access our services to:

 

I. Understand how you use the services
II. Recommend services you began but did not complete the subscription for
III. Evaluate performance and improve the services
IV. Provide technical support and ensure service functionality and security
V. Develop, test, and improve new products and services
VI. Conduct research and innovation activities related to service performance and enhancement
VII. Monitor usage trends and activity
VIII. Measure interactions and audience engagement

 

2.1 Anonymized data
In addition to handling your data in accordance with this policy, we may also use your data in an anonymized format — that is, data that does not personally identify you.

 

3. Legal basis for data processing

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We may process your data under the following legal bases, depending on the type of data collected and the corresponding purpose:

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• Consent: We may process your data based on your express consent. This consent may be withdrawn at any time and at no cost via the “My Account” section, without affecting the lawfulness of any prior data processing.

• Legitimate interest: We may use your data to fulfill the legitimate interests of Linca, such as improving our services.

• Contract performance and pre-contractual measures: We may use your data to process your request and deliver your subscription.

• Compliance with legal or regulatory obligations: We may use and store your data to meet legal and regulatory requirements.

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4. Situations in which we retain your data after a deletion request

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If you request the deletion of your data, Linca may retain it only under the following circumstances:

(A) For the necessary period to defend itself in legal, administrative, or arbitration proceedings
(B) To comply with legal obligations
(C) For the regular exercise of rights
(D) To enforce Linca’s rights under the applicable subscription contract and/or terms of use